Situation
The Alcoy City Council needed an effective solution to inform both residents and visitors during the Moors and Christians Festival. Each year, there was a high demand for information about events, schedules, historical context, and related services.
Our Solution
We developed Xatbot Fester, an intelligent chatbot powered by our Minte technology. It brings together all official content and delivers instant, useful answers.
Accessible via the municipal website and mobile devices—no downloads required.
Access the chatbot: chat.asjordi.org
Results
Instant answers to questions like: “What events are happening this afternoon?” or “Where can I have dinner near Plaza de España?”
Integrated information: official program, schedules, history, accommodations, dining, and transportation.
Available 24/7 on the city’s website and accessible from any device.
Continuous improvement: the chatbot learns and adapts to real user inquiries.
Reduced wait times for reliable information—no phone calls or in-person visits needed.
