CloudFlex IT Support
CloudFlex is a managed cloud infrastructure service that provides specialized technical support and proactive monitoring, guaranteeing an always-optimized, secure, and available environment so you can focus on your business.
What is CloudFlex and How Can It Help You?
CloudFlex is a fully managed cloud service designed to handle every detail of your cloud infrastructure—whether you’re on AWS, Azure, GCP, or in a hybrid environment. With CloudFlex, we:
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Become your dedicated IT team or reinforce your existing one.
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Manage everything from provisioning and configuration to scaling and maintenance.
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Offer a single point of contact for incidents, changes, and improvements.
So you can dedicate yourself to your business while we ensure peak IT efficiency.
What’s Included in CloudFlex?
A comprehensive solution for an optimized and secure cloud infrastructure.
Configuration
Deployment of networks, databases, and cloud security policies.
Continuous Monitoring
Custom alerts and real-time dashboards for performance and cost tracking.
Compliance Policies
Implementation of security standards and regulatory compliance across your cloud environment.
Patch Management
System updates and security audits to harden your instances.
Scaling Optimization
Virtual machine tuning and service scaling based on demand.
Support & Consulting
Dedicated cloud architects and monthly improvement reports.
Strategic & Technical Guidance
Regular roadmap and continuous improvement meetings
Security and compliance evaluations
Adoption of new technologies: CI/CD, DevOps, FinOps, GenAI
Training and knowledge transfer to your internal team
With CloudFlex, we don’t just fix incidents—we plan your technological evolution.
Proactive IT support ensures you stay one step ahead of obsolescence and risk.
Service Modalities
Delegated Mode
CloudFlex fully manages your cloud account: provisioning, billing, and configuration.
No need for user administration—it’s all handled by us.
Ideal for companies without an internal IT department or those seeking full outsourcing.
Proprietary Mode
You retain ownership of the cloud account and billing with your provider.
Receive proactive IT support: incident management, optimizations, and ongoing advisory.
Perfect for technical teams looking to augment their cloud expertise.
In both modes, we tailor our managed IT services to your desired level of autonomy and control.
Why Choose CloudFlex for Your Company?
Cloud Specialization
Infrastructure management backed by years of experience across multiple industries.
Multicloud Approach
Combines the best of each platform. As partners of AWS, Google, Microsoft Azure, and IONOS Cloud, this enables access to exclusive offers, credits, and discounts.
Complete Transparency
Full access to reports and metrics, along with direct communication with your assigned cloud architect.
Guaranteed Scalability
Resources are increased or reduced according to demand, with cost control or fixed limits—no surprises on the invoice.
Multidisciplinary Team
Cloud architects, DevOps engineers, data analysts, and security and compliance specialists.
Clear Pricing Model
Fixed rates in customizable hour packages to simplify budget planning.
CloudFlex is the perfect ally for businesses seeking top-tier cloud IT support without sacrificing control or visibility.
